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1CRM: The All-In-One Customer Relationship Management System

Improve the citizen experience by providing personalized communication, easy and prompt issue resolution, and timely responses to citizen inquiries and feedback.
Tell us about your organization
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The All-in-One CRM that truly adapts to your
internal processes and internal terminology

1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management. Highly configurable and secure, 1CRM meets the needs of all departments, to streamline operations and improve citizen services.
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Centralize Data Manage data effectively within a secure system that enables collaboration across departments.

  
Automate Processes Increase productivity and reduce errors by creating automated responses, workflows and reports. 

  
Flexible Hosting Cloud and On-Premise deployment options, with Cloud data resident in your preferred country.

  

Through the CRM, business transactions are processed 40-50% faster and more structured.

Matthias Lemenkühler, CEO of xSuite Group GmbH

What can your teams achieve with the 1CRM business solution?

  Create and track projects throughout their lifecycle 
 Manage service cases, assign priorities, add to the knowledge base 
 Track expense reports booked hours & timesheets 
 Sync transactions with your accounting system 
 Handle staff, roles, and availability within HR
 Send important communications and notifications 
 Create a centralized database 
 Handle contracts and signatures
 Securely store and protect data within a CRM that is compliant with privacy regulations 
 Receive cases through web forms or email interactions 
 Create dynamic workflows to process requests and assign them to the appropriate department  
 Reduce duplicate entry and errors
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Start streamlining and consolidating your processes today with 1CRM

1CRM Free Trial

Adapt 1CRM to your needs and your organization’s culture

Increase productivity with a CRM that is configured to work the way you work. Create custom dashboards, modules, fields, layouts and menus - for mobile and desktop experiences. Configure reports, charts, PDF forms, and workflows to suit align with current processes and address the needs of all departments.

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Unify your environment with a developer-friendly REST API

1CRM is a developer’s dream. With access to most of the source code, you can work with your current developers. Paired with a state-of-the-art REST API, Developer’s guide and API Client Library, 1CRM is optimized for integration and configuration.

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Why do organizations trust 1CRM to manage their CRM needs?

  • Secure CRM system that adheres to privacy laws  
  • Highly configurable to address the requirements of different departments
  • Cloud data resident in preferred country
  • Integrates with currently used internal systems
  • Complete CRM system that allows for a single central database  
1CRM INTEGRATIONS

Unleash productivity: numerous connectors for a consolidated work environment

1CRM has dozens of built-in integrations, allowing for seamless integration with your existing tools, as well as Portage CyberTech’s efficient solutions. Our industry-leading open REST API also has the flexibility to support any custom integrations you might need.

Respond to citizens in a quick, efficient and personalized manner

1CRM Free Trial
OUR PROVEN SOLUTIONS

Build an enhanced and secure digital experience

We offer technologies that will meet you where you are in your digital transformation journey. 
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