Public Sector UX: The Key to Citizen Engagement & Trust
First impressions are important. With the increasing number of digital public services ...
School Services Centre Takes Pressure Off Children With Trusted Electronic Signatures
"When we send a document home in a child’s backpack, we never know what state it will be ...
CitizenOne: Implementing a Digital City Hall for Improved Citizen Engagement
Since the early 2000s, departments of public organizations and various governmental ...
Practicing Digital Hygiene: Applying the 7 Principles of Privacy by Design
Information privacy and online security are so widely discussed that for many, they have ...
From Silos to Seamless: Transforming Provincial Digital Services with User-Centric Solutions
Coordinating activities from multiple ministries in one, consolidated, easy-to-use ...
Serving Citizens Better: Enabling Digital-First Strategies to Improve Public Services
Improving the digital services offered by governments and municipalities is no easy task. ...
CitizenOne’s Services Catalog Accelerator: Connecting a Small Municipality with its Constituents
Improving digital public services in a timely and budget-conscious way is a multifaceted ...
An End-to-End Solution To Upgrade Municipal Services Delivery
Migrating online services while the population demands a simple digital experience is no ...
Accelerating Digital Services: A Boon for Citizens and Municipalities Alike
You’ve undoubtedly heard that digital solutions are the future for municipalities in ...
Empowering Government: How a User-Centric Approach Transformed Citizen Access to Digital Services
Municipal Digital Transformation: Avoid These 4 Traps
Whether you're in the midst of a digital transformation or just getting started, keep ...
The urgent need for user-centric digital services in Canada
Imagine a single secure session with access to all public services, from hospitals to ...