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Public Sector UX: The Key to Citizen Engagement & Trust

First impressions are important. With the increasing number of digital public services ...
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School Services Centre Takes Pressure Off Children With Trusted Electronic Signatures

"When we send a document home in a child’s backpack, we never know what state it will be ...
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CitizenOne: Implementing a Digital City Hall for Improved Citizen Engagement

Since the early 2000s, departments of public organizations and various governmental ...
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Practicing Digital Hygiene: Applying the 7 Principles of Privacy by Design

Information privacy and online security are so widely discussed that for many, they have ...
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From Silos to Seamless: Transforming Provincial Digital Services with User-Centric Solutions

Coordinating activities from multiple ministries in one, consolidated, easy-to-use ...
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Serving Citizens Better: Enabling Digital-First Strategies to Improve Public Services

Improving the digital services offered by governments and municipalities is no easy task. ...
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CitizenOne’s Services Catalog Accelerator: Connecting a Small Municipality with its Constituents

Improving digital public services in a timely and budget-conscious way is a multifaceted ...
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An End-to-End Solution To Upgrade Municipal Services Delivery

Migrating online services while the population demands a simple digital experience is no ...
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Accelerating Digital Services: A Boon for Citizens and Municipalities Alike

You’ve undoubtedly heard that digital solutions are the future for municipalities in ...
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Empowering Government: How a User-Centric Approach Transformed Citizen Access to Digital Services

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Municipal Digital Transformation: Avoid These 4 Traps

Whether you're in the midst of a digital transformation or just getting started, keep ...
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The urgent need for user-centric digital services in Canada

Imagine a single secure session with access to all public services, from hospitals to ...
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