Public Sector UX: The Key to Citizen Engagement & Trust
First impressions are important. With the increasing number of digital public services ...
School Services Centre Takes Pressure Off Children With Trusted Electronic Signatures
"When we send a document home in a child’s backpack, we never know what state it will be ...
CitizenOne: Implementing a Digital City Hall for Improved Citizen Engagement
Since the early 2000s, departments of public organizations and various governmental ...
Healing Administrative Aches for Better Patient Care
Improving digital public services doesn’t only apply to government services. Large ...
Practicing Digital Hygiene: Applying the 7 Principles of Privacy by Design
Information privacy and online security are so widely discussed that for many, they have ...
From Silos to Seamless: Transforming Provincial Digital Services with User-Centric Solutions
Coordinating activities from multiple ministries in one, consolidated, easy-to-use ...
Serving Citizens Better: Enabling Digital-First Strategies to Improve Public Services
Improving the digital services offered by governments and municipalities is no easy task. ...
CitizenOne’s Services Catalog Accelerator: Connecting a Small Municipality with its Constituents
Improving digital public services in a timely and budget-conscious way is a multifaceted ...
An End-to-End Solution To Upgrade Municipal Services Delivery
Migrating online services while the population demands a simple digital experience is no ...
Accelerating Digital Services: A Boon for Citizens and Municipalities Alike
You’ve undoubtedly heard that digital solutions are the future for municipalities in ...
Municipal Digital Transformation: Avoid These 4 Traps
Whether you're in the midst of a digital transformation or just getting started, keep ...
Web accessibility: a priority for an inclusive society
You cannot afford to ignore accessibility The fundamental purpose of the world wide web ...