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CertifiO® ID

High-assurance digital identity verification for regulated organizations. Designed for entities subject to remote identification requirements.

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Tell us about your organization and your identity verification needs. We’ll help determine the best next stepOur experts are here to listen to you first

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Institutional Credibility

Expertise rooted in a trusted ecosystem.

CertifiO ID is developed within a specialized technology environment focused on digital identity, electronic signatures, and digital trust infrastructure.
The solution is backed by recognized expertise in compliance, information security, and document traceability, and designed to meet the requirements of regulated Canadian organizations, including professional orders and financial institutions.

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This is a copy

Copy Expertise rooted in a trusted ecosystem.

Copy CertifiO ID is developed within a specialized technology environment focused on digital identity, electronic signatures, and digital trust infrastructure.
The solution is backed by recognized expertise in compliance, information security, and document traceability, and designed to meet the requirements of regulated Canadian organizations, including professional orders and financial institutions.

Start Your Free Trial
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The CertifiO ID Advantage

An identity verification platform that adapts to your use cases by combining a high level of assurance, performance, and data control.

Performance

A seamless and secure digital journey:

  • Remote verification in just a few minutes
  • Reduced internal and external friction
  • Faster case‑opening cycles

Control

Up to 19 automated checks, with a high level of assurance.

Documented and traceable process.

Internal governance through your dedicated administrative portal: role, access, and permission management.

Security and Data Sovereignty

Developed and hosted in Quebec, on Canadian infrastructure designed to meet the most stringent security and compliance requirements.

A simple process, completed in minutes!

3

Step 3

Receive a structured, time-stamped report that can be archived as a PDF.
1

Step 1

Send an email invitation to your client from the web interface.
2

Step 2

Capture photos and verify identity documents via the webapp.

Compliance built in from the start

Depending on your industry and regulatory framework, certain requirements may apply to identity verification and the protection of personal information.

FAFI (international)

  • Global standards for anti-money laundering and counter-terrorist financing.
  • Aligned with international best practices, ensuring recognition beyond Canada.

FINTRAC (Canada)

  • AML/KYC obligations for remote identity verification and Know Your Customer compliance. The rules of professional associations (FLSC, CNQ, Law Society of Ontario, Law Society of Alberta, etc.) are also aligned with these guidelines.
  • Automated procedures and full traceability to meet Canadian compliance requirements.

Pan‑Canadian Trust Framework (PCTF) – DIACC

  • Pan‑Canadian standards for digital identity verification.
  • Orchestration compatible with the Digital ID and Authentication Council of Canada (DIACC) models.

PIPEDA (Canada)
Law 25 & CAI (Quebec)

  • Legal obligations regarding the protection of personal information and explicit consent for the use of biometric data.
  • Integration of Privacy by Design and data minimization principles: minimized data collection and processing, clear and traceable consent, and governance aligned with the guidelines of the Commission d’accès à l’information (CAI).

Automatically convert your PDF documents to the PDF/A standard to ensure they can be read and that their integrity and signatures can be validated for decades to come. ConsignO ensures conformity to the PDF/A standard even after a document is signed.

We recommend converting all documents with a lifespan longer than 12 years to the PDF/A standard.

Having to perform multiple actions in a single document can be inefficient. With ConsignO Desktop, convert your documents to the PDF/A format, apply a template and sign your documents in a single step using the Combined Actions option.

To use this option, right-click on the files from your file explorer or the ConsignO Desktop workstation tab.

Combined actions can be used on one or more PDF documents.

You can add additional types of documents (including XLS, CAD, JPEG and BIM files, and more) as attachments to a PDF/A-3 document and sign the PDF’s content, regardless of the attachment’s format.

In addition to all of the other features mentioned, ConsignO Desktop offers numerous advanced features that make signing documents easier.

  • Customized date format
  • Merging and retention of signature appearances
  • Stamping
  • Application of signature zones

Questions & Answers

CertifiO ID is aligned with FATF (international) and FINTRAC (Canada) recommendations for legal professionals regarding client identification and verification, including the use of emerging remote verification technologies. The standards adopted in 2024 by the Chambre des notaires du Québec (CNQ) are based on these same recommendations. This is also the case for many of the 14 member organizations of the Federation of Law Societies of Canada.

CertifiO ID is designed to support organizations subject to FINTRAC requirements by providing structured identity verification protocols aligned with recognized anti-money laundering (AML) and Know Your Customer (KYC) obligations.
Regulatory compliance, however, remains the responsibility of each reporting entity. CertifiO ID enables the implementation of documented, traceable, risk-based identification processes consistent with FINTRAC’s expectations.

Unlike generic identity verification solutions, CertifiO ID offers:

  • Structured management of access and responsibilities across the organization.
  • Preconfigured verification protocols aligned with recognized regulatory and industry requirements
  • A structured, archivable report designed for professional records
  • An approach focused on traceability and risk management
  • Hosting in Québec, within certified environments

CertifiO ID does more than confirm identity; it supports a documented, professional process.

All data is hosted in Québec within SOC 2 Type II‑certified environments.

Less than seven minutes, with an instant report.

CertifiO ID operates on a credit‑based pricing model, with credits consumed according to the verification scenario selected. Each verification scenario corresponds to a preconfigured identification process aligned with recognized regulatory requirements and risk‑assessment frameworks.

  • Credits purchased in packs
  • Volume‑based tiered pricing
  • Credits valid for a 12‑month period
Module Checks / Verifications
Facial Liveness

Protection against impersonation fraud (photos, videos, and deepfakes).
Compliant with ISO/IEC 30107 and Presentation Attack Detection (PAD).

  • Anti-photo spoofing (printed images, screens)
  • Anti-video spoofing (screen replay)
  • 2D/3D anti-mask detection
  • Micro-movement detection (blinking, microsaccades)
  • 3D consistency checks (depth, angles)
Document Verification

Confirms authenticity and validates identity documents, including face matching.

  • Authenticity check
  • Text legibility
  • OCR extraction
  • Face matching

All document data is included in the IDV report.
AML / KYC Screening

Ensures compliance with anti-money laundering and regulatory requirements.

  • Politically Exposed Persons (PEPs)
  • Sanctions
  • Warnings
  • Adverse Media
  • Fitness & Probity
Banking Check

Secure bank account validation with anomaly detection.

  • Access to account data (with consent)
  • Transaction volume over 12 months
  • Account holder details

In some contexts, yes, subject to applicable regulatory requirements.

Absolutely. Get a free 45-day trial with 50 credits. No credit card required.

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