CIAM White Paper

White Paper

CIAM: Trusted Online Relationships

Citizens want quick, easy, and seamless access to digital services. They are also increasingly concerned with data privacy. This white paper explains how Customer Identity and Access Management (CIAM) solutions help to address these challenges.

It also explores CitizenOne, a platform designed for the public sector, which provides robust CIAM capabilities while also ensuring that citizens can manage their own data and easily find and interact with digital services.

By downloading and reading this whitepaper you will:

Learn what a CIAM is, and the crucial difference between IAM and CIAM.
Review the core capabilities every CIAM solution should deliver, including identity management, authentication and authorization, and consent management.
Understand the strategic capabilities such as omnichannel support, API architecture, common deployment models, relevant open standards and data residency controls.
Future-proof your evaluation process by considering forward-looking capabilities such as verifiable credentials, and decentralized citizen identities.

Customer Identity Access Management (CIAM) solutions are custom-built to address this issue. With CIAM, organizations benefit from a privacy-enhancing design, identity-proofing features, and self-service implementation in one consolidated platform. This white paper provides an in-depth overview of CIAM, its benefits, and relevant government regulations. It also explores CitizenOne, a robust CIAM tool that focuses on seamless service delivery. Find out how CIAM tools help organizations facilitate service enrollment, enhance their overall digital service delivery, and enable citizens to self-serve online.