Terms of Use: Transparency or Terror?
This whitepaper will explore the topic of Terms of Use and the broader topic of data privacy and consent.
The PCTF and Government Organizations
PCTF is a framework that sets process and technical standards that preserve privacy and establish trust between public and private sector parties offering digital services and building digital ecosystems for Canadian citizens.
User Friction: What It Is and Why You Must Avoid It
This whitepaper will explore how to avoid user friction and create the smooth, seamless experiences that today’s users expect and demand.
Putting Digital Trust in Your Municipality
This paper focuses on digital trust – trust in the usability, reliability and security of digital services delivered by municipalities.